An eSIM (embedded SIM) is a digital SIM card embedded into your device, eliminating the need for a physical SIM card. With an eSIM, you can connect your smartphone, tablet, or other device directly to a mobile network without inserting a physical card. It also allows you to store multiple profiles, making it easy to switch between carriers or plans – perfect for travel or flexible usage.

Activating your Hala eSIM is simple. Follow these guides based on your device:

1. Open Settings.
   • iPhone → Settings ▸ Cellular ▸ Add eSIM
   • Android → Settings ▸ Network & Internet ▸ SIMs ▸ Add SIM
2. Scan the QR code from your Hala eSim e‑mail.
   (No QR? Tap “Enter details manually” and paste the code.)
3. Turn on Data Roaming if you’re abroad – then you’re ready to surf!

Total time: about 1 minute

Check the email you received after purchase for a link to your usage details.

No, the eSIM is not activated immediately. You have up to 180 days to activate it.

Check our eSIM Compatibility Guide for a detailed list of supported devices, including:

• iPhone XS and newer
• Samsung Galaxy S21 and newer
• Google Pixel 3 and newer

Yes, you can use both:

• Physical SIM: For calls and SMS.
• Hala eSIM: For mobile data.

Pro Tip: Disable data roaming on your physical SIM while traveling to avoid unexpected charges.

How can I delete the Hala eSIM after using up my data?

To delete your Hala eSIM from your device, follow these steps:

For iPhone:

1. Go to Settings > Cellular.
2. Select the Hala eSIM profile.
3. Tap Remove Cellular Plan and confirm.

For Android:

1. Open Settings > Connections > SIM Card Manager.
2. Select the Hala eSIM profile.
3. Tap Remove or Delete and confirm.

With your Hala eSIM, you can connect to 4G, LTE, and 5G networks, offering speeds similar to local data plans. However, speeds may vary in remote areas due to network limitations